Our Terms

TERMS OF SERVICE

Account Terms

  1. You must be 18 years or older or at least the age of majority in the jurisdiction where you reside or from which you use this Service.
  2. To access and use the Services, you must register for a Galaxywebcloud account (“Account”) by providing your full legal name, current address, phone number, a valid email address, and any other information indicated as required. Galaxywebcloud may reject your application for an Account, or cancel an existing Account, for any reason, in our sole discretion.
  3. You acknowledge that Galaxywebcloud will use the email address you provide as the primary method for communication.
  4. You are responsible for keeping your password secure. Galaxywebcloud cannot and will not be liable for any loss or damage from your failure to maintain the security of your Account and password.
  5. You are responsible for all activity and content such as photos, images, videos, graphics, written content, audio files, code, information, or data uploaded, collected, generated, stored, displayed, distributed, transmitted or exhibited on or in connection with your Account (“Materials”).
  6. A breach or violation of any term in the Terms of Service, including the AUP, as determined in the sole discretion of Galaxywebcloud will result in an immediate termination of your services.

Use Of Service

  1. Galaxywebcloud agrees to provide the services as set out and described on our website to you upon successful written acceptance of your order. The date of acceptance shall be referred to as Acceptance Date.
  2. Should the services described on our website change after your Acceptance Date, Galaxywebcloud is not obligated to modify Your services to reflect the changes.
  3. You will only have the right to use the services provided to You upon acceptance of your order and will have no ownership of the facilities, software and/or hardware utilised to provision Your purchased services.
  4. Galaxywebcloud reserves the right to decline Your order and to refuse to provide services to You, either in part or as a whole.
  5. It is your duty & responsibility to ensure any login details and credentials provided to you are kept safe and secure.
  6. If You delegate access of Your account to a 3rd party, You agree to accept full responsibility and liability of the actions of the 3rd party through indirect or direct use of Our services and indemnify Us against any claims and liabilities.
  7. Excessive resource usage is any executable code and/or process that consumes our resources in such a way that may, has the potential or is having an adverse effect to the degree that your usage compromises our ability to provision and sustain the services we provide.
  8. Utilizing your Galaxywebcloud service to send out DDoS attacks is strictly prohibited.
  9. Galaxywebcloud prohibits the use of Our services for the storage and transmission (including both inbound and outbound) of any Copyright media, applications and proprietary computer information for which You do not have the permission to distribute and use from the Copyright holder.
  10. Copyright software, Warez, destructive applications, copyright media, proprietary computer information and hacking & cracking sites are strictly prohibited on any portion of our services and network. Customers storing & transmitting (inbound and outbound) files that violate copyright or other federal laws are grounds for instant termination of service.
  11. Services intended or that have the potential to Use Our services as a proxy is prohibited. Proxies/VPN are only allowed on our VPS and dedicated server plans.
  12. Email abuse - Unsolicited Commercial Email ['Spam'] is implicitly forbidden. This is considered server abuse and is grounds for immediate termination.
  13. Trafficking of illegal content - in the same way that storing illegal content on your account is banned, likewise is the utilization of your account to traffic illegal content, by any means or method, it must not reside on nor pass through a Galaxywebcloud servers.
  14. IRC sessions - Using Galaxywebcloud Hosting servers to run an Internet Relay Chat [IRC] session is only allowed on our VPS or dedicated server plans.
  15. Hacking / Denial of Service - Network activity that constitutes an attack on any internet host from an Galaxywebcloud service is grounds for immediate termination.
  16. Distributed Computing Applications - distributed computing applications such as Folding@Home is prohibited on our network. In addition, traffic exchange scripts or automated iMacros web surfing tool are prohibited.
  17. Galaxywebcloud backs up data for its own use and disaster recovery. The customer is encouraged to make their own backups.
  18. You agree that you take full responsibility and liability for any data that is uploaded to your account and any usage of your account.
  19. You agree to indemnify Galaxywebcloud against all losses and liabilities incurred by Galaxywebcloud in the event you use your account in way that have an adverse effect on your customers and which results in a claim against Us.
  20. You agree to use Your account in such a way that it does not violate any laws in the country You are in at the time of using the account.
  21. You agree to use Your account in such a way that it does not violate any laws in the state of California, USA and US Federal laws
  22. You agree to take full responsibility and liability for the usage of Your account either by You or anybody else.
  23. You agree not to use any aspect of your Shared or Reseller hosting account primarily for storage and/or backup purposes. If you wish to do this, please do so on a VPS or dedicated server.
  24. It is prohibited to run bitcoin mining (or related/similar) software on any part of the Galaxywebcloud network
  25. Galaxywebcloud prohibits any portion of its services to be resold without charge. This includes but not limited to: entire hosting accounts, email services, scripts, FTP accounts, MySQL databases, applications, licenses, webspace and bandwidth (this includes image hosting and file/data hosting services, either free or subscription/fee based).
  26. We make no representation that the domain name you wish to register is capable of being registered by or for you or that it will be registered in your name. You should therefore not assume registration of your requested domain name(s) until you have been notified that it has or they have been registered. Any action taken by you before such notification is at your risk.
  27. The registration and use of your domain name is subject to the terms and conditions of use applied by the relevant naming authority; you shall ensure that you are aware of those terms and conditions and that you comply with them. You shall have no right to bring any claim against us in respect of refusal to register a domain name. Any administration charge paid by you to us shall be non-refundable notwithstanding refusal by the naming authority to register your desired name.
  28. We shall have no liability in respect of the use by you of any domain name; any dispute between you and any other person must be resolved between the parties concerned in such dispute. If any such dispute arises, we shall be entitled, at our discretion and without giving any reason, to withhold, suspend or cancel the domain name. We shall also be entitled to make representations to the relevant naming authority but will not be obliged to take part in any such dispute.
  29. Galaxywebcloud takes backups for disaster recovery only. Users will be charged Rs 500 for their backup. Free Backups will only be provided to those users who takes the addon of auto backup (paid). Galaxywebcloud is not responsible for backups of your website if your website gets suspended. We are not responsible for your data loss if our server crashes.
  30. We shall not release any domain to another provider unless full payment for that domain has been received by us.
  31. Galaxywebcloud reserves the right to revoke or refuse an SSL certificate with or without prior notice
  32. Galaxywebcloud reserves the right to provide the customer with another equivalent SSL certificate should the advertise one not be available
  33. Galaxywebcloud provides no warranties or guarantees on the nature and functionality of the certificates.
  34. Galaxywebcloud does not provide technical support for SSL certficates apart from installing it for you.
  35. SSL certificates issued free of charge because it was part of your package can be used on Galaxywebcloud servers only.
  36. Galaxywebcloud guarantees that the HTTP service for Web Hosting and Reseller Hosting customers will be available 99.9% of the time. Galaxywebcloud also guarantees a 99.9% network uptime guarantee for Virtual Private Servers and Dedicated Servers.
  37. Galaxywebcloud reserves the right to refuse service to anyone. Customers may only use Galaxywebcloud server for lawful purpose. Transmission of any material in violation of any Federal, State or Local regulation is prohibited. This includes, but is not limited to copyrighted material, material legally judged to be threatening or obscene, and material protected by trade secrets. The designation of any materials as such described above is left entirely to the discretion of Galaxywebcloud Hosting management.

Money Back Guranteed

Galaxywebcloud provides a 30 days money-back guarantee period to trial our services for yourself. This money back guarantee is valid for shared hosting and reseller hosting only. Cloud servers and dedicated servers are excluded from this money back guarantee window due to the physical labor and hardware parts involved in building a dedicated server.

Account Activation

  1. Subject to section 2.1.2, the person signing up for the Service will be the contracting party (“Account Owner”) for the purposes of our Terms of Service and will be the person who is authorized to use any corresponding account we may provide to the Account Owner in connection with the Service.
  2. If you are signing up for the Service on behalf of your employer, your employer shall be the Account Owner. If you are signing up for the Service on behalf of your employer, then you represent and warrant that you have the authority to bind your employer to our Terms of Service.
  3. Upon completion of sign up for the Service, Galaxywebcloud will create a PayPal Express Checkout account on your behalf, using your email address. Depending on your location, Galaxywebcloud may also create a Galaxywebcloud Payments account on your behalf.
  4. You acknowledge that Instamojo Checkout and/or Galaxywebcloud Payments will be your default payments gateway(s) and that it is your sole responsibility as the Account Owner to activate and maintain these accounts. If you do not wish to keep either of the payment accounts active, it is your responsibility to deactivate them.

Disclaimer

Galaxywebcloud WILL NOT BE RESPONSIBLE FOR ANY DAMAGES YOUR BUSINESS MAY SUFFER. Galaxywebcloud MAKES NO WARRANTIES OF ANY KIND, EXPRESSED OR IMPLIED FOR SERVICES WE PROVIDE. Galaxywebcloud DISCLAIMS ANY WARRANTY OR MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THIS INCLUDES LOSS OF DATA RESULTING FROM DELAYS, NON-DELIVERIES, WRONG DELIVERY, AND ANY AND ALL SERVICE INTERRUPTIONS CAUSED BY Galaxywebcloud AND ITS EMPLOYEES. Galaxywebcloud RESERVES THE RIGHT TO REVISE ITS POLICIES AT ANY TIME.

Galaxywebcloud RESERVES THE RIGHT TO CANCEL/SUSPEND/TERMINATE YOUR ACCOUNT AT ITS OWN DISCRETION WITH OR WITHOUT REASON IF IT FEELS THE ACCOUNT WILL CAUSE DAMAGE TO THE ORGANISATION OR ANY OTHER REASON. Galaxywebcloud RESERVES THE RIGHT TO ALTER THE SERVICES PROVIDED AT ANY TIME WITH OR WITHOUT NOTICE.

ALL SUB-NETWORKS, RESELLERS AND DEDICATED SERVERS OF Galaxywebcloud MUST ADHERE TO THE MENTIONED HERE POLICIES.

FAILURE TO FOLLOW ANY TERM OR CONDITION WILL BE GROUNDS FOR IMMEDIATE ACCOUNT DEACTIVATION.

Disclaimer

Material accessible to you through Galaxywebcloud services may be subject to protection under the United States or other copyright laws, or laws protecting trademarks, trade secrets or proprietary information. Except when expressly permitted by the owner of such rights, you must not use Galaxywebcloud or its servers and network in a manner that would infringe, violate, dilute or misappropriate any such rights, with respect to any material, which you access or receive through the Galaxywebcloud network. If you use a domain name in connection with Galaxywebcloud or similar service, you must not use that domain name in violation of any trademark, service mark, or similar rights of any third party.

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